NAPA Auto Parts - Auto Parts of Rowlett

The older woman who I believe is a manager is extremely rude

So far so good. Can't find the parts you need? Napa had the parts I needed twice now that other shops didn't have. I've also been treated great by their staff. Thank you to the wonderful staff.

Auto repair is a skill that I have yet to master. I know my limitations and I, therefore, am relying heavily on the knowledge of experts. I stopped by NAPA, Rowlett for advise and assistance. Vicky helped me with finding the correct parts and even assisted me with installation. What an incredibly sweet and knowledgeable lady. Her customer service..exceeded expectations. She has won me over. I am now a fan of Vicky and of NAPA. To NAPA.. Thank you for having someone like Vicky on your team. She is an asset to your organization.