Napa Auto Parts

Just took a trip here to pick up some fuel injection line. Sounds simple enough right? When I get to the counter, I was greeted by surly woman (my receipt says Econnington) who was more occupied with eating her ice cream than helping customers. After a few moments of waiting on her to finish her ice cream (can't make this up) I finally get an opportunity to explain to her what I need. After I told her I needed fuel injection hose, she fires back with a loud, obnoxious "YOU SURE?" Yes lady, I'm sure. Here comes the worst part, now that she actually has to get up and help someone, she let's out another loud, obnoxious, "WELLLL..." and dramatically tosses her ice cream to the side. Basically shoves me out of the way to get to the hoses and then tells me it's sold by the inch. I ask her how much an inch is, and then yet again let's out a "big sigh" because she has to go back to the register to find out. Even when I finally got to checkout, she belts out "CREDIT OR DEBIT WHICH ONE?!?" in an obnoxious tone. I could not have wanted to leave that place any sooner. Sure, they had the parts I needed, but I very much hope they address their personnel issue.

Though no longer named NAPA as this brand has been purchased by Carquest, the proper name for this business is P&A auto parts. It resides at the same physical location. This local store umbrella's itself under all of those business names. I arrived there to pick-up a particular Deka™ brand battery that they didn't stock, but settled on a different Deka™ variant with slightly less CCA. The staff was pleasent, knowledgeable and helpful. They offer delivery service to at very least commercial clients as you can see their trucks on the road and returning to base to reload and head back out. During my visit, there were three persons behind the counter ready to serve; I was attended to immediately. Prices are fair, competitive and their selection diverse.