NAPA Auto Parts

The staff was rude and told us that they didn't have a reader to hook up to our car to diagnose our trouble. Thry told us it was "stolen." However, as we were pulling out of the parking lot, we watched one of the employees walk out to a customer's vehicle with this exact reader.

Every other autoparts store tracks receipts except NAPA, bought the highest quality brake pads for my car, the employee said I get replacement set if they burn out, just provide your information. Came back 2 weeks later cause the brake pads burned out and they said without the original receipt They would not help, terrible company