Ascension Michigan at Work - Kalamazoo

Very friendly staff! Receptionist, Nurse and PA were all incredibly nice and had great bedside manner. Made for a pleasant experience.

The older nurse Lori is the rudest person I ever encountered with someone in healthcare. If she wants to retire soon I don’t see anyone stopping her. Also worth mentioning the complete lack of respect for hipaa between the nurse and front desk staff was insane.

This place never answers the phone to answer questions or to make appointments. Seems like the receptionist is always in a had mood and isn't the kindest to patients. Arrived for my 3pm appointment at 3pm and was told I was late so the …